ibuybeauti staffs promise you to do our best for your safe shopping.
100% Refund for lost package (For Tracking Number & Free Shipping Both!)
If the package is not arrived 45 days after the date when you placed an order, 100% money back guaranteed.
(*Note : To US customers, we refund the payment if the package do not arrive 60 days after the date when placing an order. USPS sometimes causes extra delays during peak time.)
(* Note : We randomly attach tracking numbers to free shipping packages. If you claim ‘Package is not arrived’ falsely on purpose, you could be accused of fraud.)
ibuybeauti takes every responsibilities for issues caused by customs.
If the package is seized by customs? > 100% Money Back
If customs charges extra tax? > 100% Reimbursement (Tax Receipt is necessary)
Ship the packages within 3 business days after customers placed an order.
If we fail, we individually contact to each customer to make it up.
100% Authentic Products Guaranteed
If it is turned out to be fake product by any chance, we will sincerely give you tripled money back as the price you purchased.
Shipping Period (Regular Shipping)
|Country Group||Expected Shipping Period|
|Group 1 (China / HongKong / Japan / Taiwan)||7 ~ 12 business days|
|Group 2 (Indonesia / Malaysia / Philippines / Singapore / Thailand / Vietnam)||9~13 business days|
|Group 3 (Australia / United States (US) / EU)||11~16 business days|
|Group 4 (South America)||13~20 business days|